Shipping policy

Shipping Policy

Thank you for shopping with NUVIPAWCARE.

Processing Time

Orders are typically processed within 1–3 business days after payment is successfully received. Orders are not processed or shipped on weekends or major holidays.

Shipping Time

Estimated delivery time is generally 7–15 business days after the order has been processed. Delivery times may vary depending on the destination, carrier, customs processing, weather, and other circumstances outside our control.

Please note that estimated delivery times are not guaranteed delivery dates.

Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has shipped, you will receive tracking information by email when tracking information is available.

Please allow some time for tracking information to become active after your order has shipped.

Delayed or Lost Packages

If your package is delayed, please contact us at nuvipawcare@gmail.com with your order number. We will do our best to assist you.

If tracking shows that a package has been delivered but you have not received it, please first check with household members, neighbors, and your local carrier.

Incorrect Shipping Address

Please make sure your shipping address is accurate and complete when placing your order. If you provide an incorrect or incomplete address, additional shipping costs may apply if the package needs to be reshipped.

Contact Us

If you have any questions about shipping, please contact us at:

nuvipawcare@gmail.com